SERVICED APARTMENTS
Serviced Apartment Operators: Monthly Stays and Corporate Dues
A company books four flats for a posting of three months, the rate was agreed on a call, and the invoice goes out late with a disputed number of nights. Next door, a unit sits vacant between two stays while the cleaning is still pending.
We help the operator run each unit as its own small business: tariff by stay length, corporate billing, turnaround between guests, costs and voids. Outside our work: interiors, leases, tax treatment of rentals or building rules.
Discuss your priorities ↗COMMON CHALLENGES
The pressures
we often see.
- 01Nightly, weekly and monthly rates were set separately, so a month-long guest sometimes pays more per night than a guest staying three weeks.
- 02Corporate clients are billed monthly, and disputes about check-in dates, extra guests or damages delay payment for weeks after the stay ends.
- 03Turnaround between guests depends on housekeeping availability, and a unit may sit vacant for days because nobody owns the hand-over checklist.
- 04Utilities, internet, maintenance and consumables are paid building-wide, so which unit is profitable stays unknown to the owner and which only looks busy.
- 05Long-stay guests ask for small extras such as a second key, a change of linen or a late check-out, and these are granted without a record or a charge.
OUR FOCUS AREAS
Where the work
usually starts.
- 01Tariff ladder by length of stay, with a minimum nightly rate for each unit type
- 02Corporate agreement summary: rate, inclusions, extra-guest terms, billing date and credit days
- 03Check-in and check-out sheet with meter readings, inventory and condition photos
- 04Housekeeping turnaround checklist and a vacancy clock for every unit
- 05Unit-wise income and cost: rent or loan, utilities, maintenance, housekeeping and platform fees
- 06Long-stay extras list with prices and approval rules
- 07Maintenance backlog and vendor list with response expectations
- 08Booking pipeline for upcoming corporate postings and expected move-in dates
START THIS WEEK
Things you can do
before you call anyone.
- List each unit with its stays in the last six months, nights occupied, nights vacant and income per month. The empty gaps between stays often tell the story.
- Hypothetical example: a unit at ₹3,000 a night occupied twenty days earns ₹60,000. Moving two more nights from vacant to occupied adds ₹6,000. Work through your own units.
- Write the extras you give long-stay guests and put a price or a rule on each.
- Pick one corporate client and read the agreement against what you actually bill. Note every mismatch.
A PRACTICAL ENGAGEMENT
Start with the priorities
that matter most.
We begin by understanding how your business runs today, find the gaps, and agree the scope in writing. Recommendations are shaped around your team, your resources and your goals.
- A tariff sheet that keeps longer stays cheaper per night without undercutting your floor
- A corporate agreement and monthly billing checklist, kept ready to send
- A unit-wise profit sheet that you can read on the last day of each month
- A guest check-in, check-out and turnaround checklist with a named owner for each step
Not the right fit when: Hold off if the building has a lease, society or permission problem unresolved. A lawyer or the relevant authority should settle that first.
Explore a business audit ↗LET’S MOVE YOUR BUSINESS FORWARD