Warsaw Business Consultant for Service and IT Firms

• Business services and shared service centres

  Investment Monitor describes business process outsourcing, shared services and global business centres as a major and growing part of Warsaw's economy, mostly run by foreign companies. Property press says Warsaw is gaining on Krakow as a service-centre city and that such cities are trying to attract complex, knowledge-heavy work. Local suppliers of staff, training and back-office help sit around them.

• IT and research and development

  IT and R&D are described as key subsectors of the same cluster, drawing digital investment from global firms. Small software houses and IT consultancies serve them, usually with short contracts and teams that can be poached.

• Stock exchange and finance

  Investment Monitor lists the Warsaw Stock Exchange as part of the city's finance strengths. Small brokerages and advisory firms in such a market commonly sell on reputation.

• Universities and small enterprise

  The city's universities and research bodies supply graduates to the labour market. Services are a main employment area, and small businesses are widespread. Training schools, language institutes, shops and cafes serve students and office workers.

• 01Suppliers to service centres frequently rely on a pair of big clients, who then hold strong control over price and payment dates.
• 02Software and IT teams commonly lose skilled people to bigger employers, which breaks delivery on current projects.
• 03Recruiters and outsourcing firms often front salaries and wait for client payment, which strains cash during fast growth.
• 04Small brokers and advisers commonly rely on reputation and a few senior people, so growth slows when they are busy.

UTC+1 in winter, UTC+2 in summer. Poland keeps time 4 hours 30 minutes behind India through winter, then 3 hours 30 minutes behind once summer time starts.

We book the first call once the scope of the problem is clear, so the conversation starts from your business and not from a calendar.

• Technology
• Professional services
• Financial services
• Education
• Retail

Trades to start from

• BPO and call centre companies
• IT services and networking companies
• Software development companies
• Outsourced accounting and bookkeeping firms
• Recruitment agencies
• HR consulting and outsourcing firms
• Stock brokers
• Corporate training companies

• Business Process

  Written delivery and hand-off steps help growing recruiters and outsourcing firms keep quality as teams expand.

• Business Consulting

  A working-capital review shows where salaries paid ahead of client payments stretch cash.

• Business Strategy

  A plan for widening the customer base reduces the risk of leaning on one service centre.

• Business Coaching

  Regular calls give small agency and IT owners a place to work through hiring, pricing and retention.

1. First call by phone or video, to hear how your business runs and what is stuck.
2. A written scope that says what we will look at, what you will receive and what we need from you, with the fee written in your own currency.
3. Your first sheet: the one page of numbers or decisions that the work starts from.
4. A review rhythm agreed with you, so the work is checked against what actually happened.