TECHNOLOGY CONSULTING
Business Consulting for IT Services and Software Company Owners
A client asks for one more feature, the team says it is a small change, and three weeks later the project is over budget. The best developer is on two projects, the invoice is waiting for a sign-off, and the owner is still the main salesperson.
Our work is the commercial routine around delivery: how projects are scoped and priced, how hours are logged and compared with salary cost, who owns each client and how invoices follow milestones. The code, the architecture and the tools stay with your team and the providers you pick.
Discuss your priorities ↗FIND YOUR TRADE
Pick the page
closest to your business.
11 trades in this group, each with its own page.
- Business automation and RPA companies
- Cloud and DevOps service companies
- Computer and mobile repair shops
- Cybersecurity companies
- ERP software providers
- Industrial automation companies
- IT services and networking companies
- Managed IT service providers
- Software development companies
- Telecom and broadband providers
- Website design and development companies
COMMON CHALLENGES
What these businesses
have in common.
- 01Fixed-price projects are quoted from a quick estimate, and every change request is absorbed by the team until the margin on the project has gone.
- 02Developers and designers are spread across projects, so utilisation looks high while billable hours are lower than the salary cost implies.
- 03Delivery depends on one or two senior people, and when one leaves or falls sick the project and the client relationship are both at risk.
- 04Invoices wait for milestone sign-off by a client who is slow to review, and payment follows the sign-off by weeks.
- 05Sales depends on the owner and a few referrals, and there is no list of prospects with next steps, so the pipeline is visible only through his memory.
START THIS WEEK
Things you can do
before you call anyone.
- Take your last three projects and compare the hours quoted with the hours worked. Mark the change requests that were absorbed and write a clause for billing them next time.
- Ask each team member to log hours by project for a week. Total the billable and non-billable hours and compare with salary cost.
- Hypothetical example: a milestone invoice of ₹X waits on a client sign-off. Add a line to the contract that deems a deliverable accepted if there is no response by a stated date.
- Write a list of ten prospects with the last contact and the agreed next step. Contact two this week and record the outcome.
Not the right fit when: A data breach, an intellectual-property dispute or a contract claim needs a lawyer or a security professional first.
LET’S MOVE YOUR BUSINESS FORWARD
